Samsung Printer Test Page (Post-HP Acquisition Guide)

In 2017, HP completed a $1.05 billion acquisition of Samsung's printer division. Samsung stopped manufacturing printers, and HP took over driver support, firmware updates, and supply manufacturing for Samsung models. If you own a Samsung printer today, your support relationship is with HP, even though the printer still says Samsung on the front and runs Samsung firmware. This creates a confusing middle ground where some HP tools work with Samsung hardware and others do not, where Samsung's own software is increasingly incompatible with modern operating systems, and where genuine Samsung toner is being phased out in favor of HP-branded replacements.

The HP Acquisition: What Changed

The current support picture helps set expectations:

• Drivers: HP hosts Samsung printer drivers on support.hp.com. Search for your Samsung model number directly. HP has updated drivers for many Samsung models to support Windows 10 and 11.
• Firmware: HP released firmware updates for some Samsung models in the years following the acquisition. New firmware updates for Samsung models are now rare but may still appear for security patches.
• Supplies: HP manufactures replacement toner for some Samsung models under the HP brand. Genuine Samsung-branded cartridges are becoming scarce. Third-party compatible cartridges remain widely available.
• Phone support: HP's support agents can assist with Samsung printer issues, though response times may be longer than for current HP products.

Test Page from the Samsung Control Panel

The control panel method is the most reliable way to test a Samsung printer because it does not depend on any software that may or may not still work on your computer.

SL-M series (newer models)

Press Menu → Information → Configuration and press OK. The configuration page prints with toner level, page count, network settings, and print quality samples.

Xpress M series

Press Menu → System Setup → Report → Configuration and press OK.

Older CLP / CLX / ML series

Press Menu → System Setup → Reports → Demo Page and press OK. The demo page includes color bars (on color models), text samples, and toner status.

If the control panel test page prints cleanly, the printer hardware is working. Any subsequent printing problems are driver or connection issues on the computer side. Use the control panel test page to isolate whether a problem is printer-side or computer-side before investing time in software troubleshooting.

Samsung Easy Printer Manager

Samsung Easy Printer Manager was Samsung's desktop utility for managing printer settings, running diagnostics, and checking supply levels. It is still functional on some systems but increasingly problematic.

If it works on your system: Open it from the Start menu or system tray. Select your printer from the left panel. Click the Advanced Setting button (gear icon with wrench) to access the full interface. Under Device Settings or Maintenance, click Print Test Page or Configuration Report.

If it does not install or crashes: Do not force it. Samsung Easy Printer Manager was designed for Windows 7/8/10 and has not been updated for Windows 11 by HP. Uninstall it cleanly and use the control panel method or the Windows printer properties method instead (go to Settings → Printers & scanners, click your Samsung printer, click Printer Properties, and click Print Test Page on the General tab).

Using HP Smart with a Samsung Printer

HP Smart is HP's current printer management app. Its compatibility with Samsung printers is inconsistent but worth trying.

• What works: HP Smart can detect some Samsung printers on the network and display basic status information like toner level and online/offline state. It may be able to print test pages on compatible models.
• What does not work: Samsung-specific features like Easy Printer Manager's advanced scan settings, toner density adjustment, and some maintenance functions are not available in HP Smart. HP Smart cannot configure Samsung-specific firmware settings.
• Best use case: If Samsung Easy Printer Manager no longer works on your OS and you need a software-based way to check toner levels or print a test page, HP Smart is the best available replacement. Download it free from the Microsoft Store.

For a thorough print quality assessment, the control panel's configuration page gives you more detail than HP Smart. Supplement it with a black and white test page from this site to check text sharpness, toner density, and grayscale gradients at a level the configuration page does not cover.

Toner Cartridge Options Going Forward

Genuine Samsung-branded toner cartridges are becoming harder to find as HP phases them out. Here is the current situation:

• HP-branded replacements: HP manufactures toner for some popular Samsung models under HP part numbers. Check support.hp.com with your Samsung model number to find the HP equivalent cartridge.
• Third-party compatible cartridges: Available from Amazon, LD Products, and other aftermarket suppliers. Quality varies by manufacturer, but reputable brands produce cartridges that work well with Samsung hardware. Print a test page after installing any third-party cartridge to verify print quality immediately.
• Refilled/remanufactured cartridges: Some companies refill original Samsung cartridge shells with new toner. Quality is generally good if the cartridge shell and chip are in good condition.

To estimate how long a cartridge will last based on your typical documents, the Ink Coverage Estimator calculates per-page toner consumption.

If you are finding it increasingly difficult to source toner for your Samsung model, or if the cartridge cost is approaching the price of a new entry-level laser printer, it is time to consider replacement. A current HP LaserJet or Brother laser in the $100–$200 range provides better driver support, readily available supplies, and a fresh warranty. Print a final test page on the Samsung alongside a test page from the new printer to confirm the replacement meets or exceeds the output quality you are accustomed to.

For ongoing print quality issues on Samsung or any other brand, our printer troubleshooting hub covers common problems with symptom-based navigation.